Frequently asked questions

Wovino is Switzerland's peer-to-peer wine marketplace. We connect private sellers and buyers of fine wine — without holding inventory or handling payments. Think of it as a trusted meeting place for wine collectors.

No. Browsing, searching and saving wines is completely free and requires no account. You only need to sign in (via email code) to bid, buy or list a bottle.

Click "Sign in", enter your email address, and we'll send you a 6-digit code. Enter the code and you're in — no password needed. If it's your first time, your account is created automatically.

Wovino is fully available in French, German, Italian and English. You can switch language at any time using the language selector in the navigation bar.

For fixed-price listings, click "Buy now" and confirm your intent. For auctions, place a bid. In both cases, the seller must confirm availability before contact details are exchanged.

Our auctions use proxy bidding: set your maximum and the system bids incrementally on your behalf. If a bid is placed in the last 5 minutes, the auction extends by 5 minutes to prevent sniping.

Only after the seller confirms the transaction. Until then, all personal information is hidden. This protects both parties.

Payment is arranged directly between buyer and seller — bank transfer, cash on pickup, or any method you both agree on. Wovino does not process payments.

Sign in, click "Sell a bottle", and either scan the label with your phone camera to auto-fill the form, or search our catalogue. Choose a fixed price or auction format, add photos, and publish.

No special approval is required. Sign in with your email and you can list immediately. Listings go live straight away; our team reviews any listing that gets reported and can suspend it.

No. Listing is completely free. There is no subscription, no listing fee, and no premium placement. The only fee is 8% charged to the buyer on completed transactions.

You receive a notification and confirm availability. Once confirmed, both parties receive each other's contact details to arrange payment and delivery directly.

A single 8% service fee, invoiced to the buyer once a transaction is completed. Sellers pay nothing.

Wovino generates a PDF invoice to the buyer after the order is marked complete. Payment is due within 30 days by bank transfer to Wovino.

None. No subscription, no listing fees, no premium placement, no advertising charges. We earn 8% on completed deals — that's it.

Listings go live immediately, but our team reviews any listing that gets reported and can suspend it. Sellers build a reputation through ratings after each completed transaction, and abusive behaviour can be reported and acted on.

Both parties can open a dispute through the platform. Our community team reviews each case and mediates a resolution.

All data is hosted in Switzerland and processed in compliance with the Swiss Federal Act on Data Protection (nDSG / nLPD). We never sell personal data.